Monday, July 11, 2016

The New Normal: Servicing in a Post-Crisis World

By Yvette Gilmore, VP Single-Family Servicer Performance Management In the years since the crisis we’ve made important strides in making the servicing industry stronger, more efficient and better able to help struggling borrowers. Today, servicers have broadly delegated authority to make modification decisions and more generous modification terms to offer borrowers such as step-rate mortgages and partial principal forbearance. In addition, we’ve made it possible for them to modify loans without documentation through our streamlined modification program. Read More...(read more)
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