Trade groups oppose CFPB's proposed expansion of consumer complaint feedback

Barbara S. Mishkin The Consumer Bankers Association and the American Bankers Association have submitted a comment letter setting forth their opposition to the CFPB’s proposed addition of a survey to the current complaint intake form. In a notice published in the Federal Register in August 2016, the CFPB proposed to add a survey that consumers may choose to respond... More >...(read more)

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