J.P. Morgan's CFO says bank has found 'a couple of cross-selling' issues

J.P. Morgan Chase's CFO on Friday said the bank has identified a few instances of problems with its employees' cross-selling practices, but added that the problems discovered weren't "systemic." J.P. Morgan's financial chief, Marianne Lake, during a call to discuss its quarterly results with the media, said the bank conducted a "deep dive" into its sales practice in the aftermath of a fake-account scandal that resulted in Wells Fargo & Co.'s CEO John Stumpf retiring on Wednesday. For J.P. Morgan's part, the bank conducts regular reviews of its sales tactics but acknowledged that a recent......(read more)

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